Employee Manuals

The tone of your manual should be consistent with the voice of your organization – and be instructive rather than obstructive.

An easy to read and use manual will inform your employees and managers of your:

  • Brand and culture
  • Mission, vision, and values
  • Policies and benefits

To be the go-to resource for your employees and effective liability mitigators, manuals typically require major revisions every 3-5 years, with annual reviews.

Comprehensive annual reviews of your policies, practices, and procedures should be conducted in response to changes in:

  • Your board
  • Your strategic plans
  • Size and focus
  • Workforce availability
  • Technology
  • Regulations and laws


“Wendy wrote our employee handbook in 2004. In 2008, as our team-based culture solidified, the world of information technology expanded, and employment laws and regulations changed, our employee handbook needed updating – in content and in tone. Wendy easily identified what changes to make, and made this usually arduous process much easier.”

Kathy Dwyer Southern
President and CEO‚Ä®
National Children’s Museum

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"The discipline of writing something down is the first step toward making it happen.”
– Lee Iacocca
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