Non-proft Tests

Take Your Organization’s Pulse

Answer these four quick assessment tests honestly. You may have a valuable “Aha!” moment of insight into work you need to do with your employees, your stakeholders, or your overall mission in order to:

  • Inspire mission-driven employees
  • Satisfy their constituents
  • Impact society

The Mission-Driven Employee Test

Scoring:  (4) Frequently, (3) Sometimes, (2) Rarely, (1) Never

Do your employees: Score
Work to meet critical deadlines?  
Fight about issues not personalities?  
Share information willingly?  
Work across departments?  
Acknowledge good performance and criticize constructively?  
TOTAL  

If your score is:

18 to 20 – you have mission-driven employees
14 to 17 – you might want to reinforce your organization’s mission
13 or below – your employees need a lot of help

Satisfied Constituents Test I

Scoring:  (4) Frequently, (3) Sometimes, (2) Rarely, (1) Never

Do your constituents: Score
Call with positive comments?  
Willingly volunteer?  
Help recruit and refer others?  
Respond to surveys and other requests for information?  
Attend meetings and conventions?  
TOTAL  

If your score is:

18 to 20 – you have mission-driven employees;

14 to 17 – you might want to reinforce your organization’s mission;

13 or below – your employees need a lot of help

Satisfied Constituents Test II

Scoring:  (4) Frequently, (3) Sometimes, (2) Rarely, (1) Never

Does your organization: Score
Serve as the voice of its constituents?  
Provide services to members they can’t easily get elsewhere?  
Facilitate forums for members to exchange ideas?  
Channel timely information to members?  
Advise, advocate, educate, and train?  
TOTAL.  

If your score is:

18 to 20 – your constituents are satisfied;
14 to 17 – your constituents are not fully satisfied;

13 or below – your organization isn’t connecting with its constituents

Impact Society Test

Scoring:  (4) Frequently, (3) Sometimes, (2) Rarely, (1) Never

Your organization: Score
Is sought out for its information and viewpoint by news organizations?  
Influences policies, laws, and regulations?  
Serves the public good?  
Collaborates with other non-profits?  
Produces meaningful results?  
TOTAL  

If your score is:
18 to 20 – your organization is impacting society;
14 to 17 – your organization has some impact;

13 or below – your organization is missing the boat

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"You get what you measure. Measure the wrong thing and you get the wrong behaviors."
– John H. Lingle
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