Turning Troublemakers into Trouble-Solvers

"No matter how it looks at first, it’s always a people problem."

– Gerald Weinberg

Definition: Troublemaker
Bullies people and winning is everything.

Story: Howard the Horrid: belittled others, took unearned credit, lied, withheld information, made sure others would fail, and invaded others' personal space. It took time, but after a heavy dose of mayhem, Howard was given an important and lone assignment with no staff reporting directly to him.

Nugget: The bullies who are beyond redemption (and they often are) should be moved out or isolated.

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“When another person makes you suffer, it is because he suffers deeply within himself, and his suffering is spilling over. He does not need punishment; he needs help. That's the message he is sending.”
Thich Nhat Hanh
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